TERMS & CONDITIONS

This Agreement is a contract between Customer and YOUTHFU SDN BHD (1502793-H). By using YouthFu Online, the Customer shall be bound by this Agreement and the Terms and Conditions.

GENERAL

The Terms and Conditions are as follow:-

1.“Customer” shall mean the person who makes an order to purchase the products using the person’s Login account.

2.“Intellectual Property” shall mean all intellectual property rights of whatsoever nature, including (without limitation) patents, designs, present and future trademark or copyright, whether or not registered or registerable by any means, and the right to file an application for registration thereof.

3.“Login” shall mean a Customer’s online access to YouthFu Online under that Customer’s registration..

4.“Product/Products” shall mean any and all the products for sale by YouthFu Online.

5.“YouthFu” shall mean YOUTHFU SDN BHD who is the seller of the products by YouthFu Online.

6.“YouthFu Online” shall mean this Internet site and the medium by which Products are offered for sale by YouthFu to the Customer.


All Products sold by YouthFu through this site are subject to the Terms and Conditions. By submitting the order for processing by YouthFu Online, the Customer shall deem to have read, understood and agreed to the Terms and Conditions at the time the order is submitted for processing.

The terms and conditions shall prevail over any other document purporting to have a contractual effect including any store policy at YouthFu retail stores.

The Customer shall agree to complete the registration process according to requirements by YouthFu as stated on this site. The Customer shall provide YouthFu with complete and updated information which shall include (but shall not be limited to) the Customer’s legal name, address, contact number and e-mail address. Registration is open to anyone..

The Customer will be liable for every order made under his/her Login and agrees to indemnify YouthFu for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer’s Login. The Customer shall be responsible for updating his/her registration information.

The Customer may place his/her order via our website at: https://www.youthfu.com.my

The Customer will receive a confirmation of receipt of order via e-mail.

Free delivery to one location with purchase of MYR95 and above in one receipt. Additional delivery charge may apply for any other special arrangements such as special timing, location (eg East Malaysia, Overseas ), etc.

Access to YouthFu Online is through a personal login ID. The Customer shall ensure his/her login ID is kept strictly confidential to prevent unauthorized use. YouthFu shall use its best endeavors to prevent any unauthorized entry to the YouthFu Online internet site. However, YouthFu shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the YouthFu Online internet site.

CUSTOMER APPLICATION

The customer registration form must be completed before an order is placed with YouthFu Online. The Customer warrants that all information and data provided at the point of registration is accurate, complete and up to date. The Customer shall promptly inform YouthFu Online if there is a change to this information or data.

The Customer is responsible for any costs associated with accessing the YouthFu Online website and placing an order for goods with YouthFu Online, including any Internet provider fees.

In order to purchase goods from YouthFu Online, the Customer shall have a Delivery Address within Malaysia. YouthFu Online shall not be obliged to deliver goods to an area outside Malaysia.

PRICE

YouthFu shall make every effort to ensure that the prices and details of Products detailed by YouthFu Online are correct but YouthFu Online reserves the right to vary the price and other details of the Products without notice.

The prices advertised by YouthFu Online are applicable at the time the Customer view it. Prices for some Products may not necessarily correspond to the prices at YouthFu retail stores or other online store platforms like Lazada or Shoppee. The price of certain Products or Special Bundle Sets may vary subjected to promotional periods on different online store platforms.

Items in the Customer’s order are charged at the purchase price applicable at the time the Customer submits his/her order and as shown on the order confirmation, except:

If an item is out of stock, in which case the customer shall not be charged for that item; and

If the Customer has given instruction to accept a substitute item, in which case the substitute item will be charged at the price at the time the substitute item is scanned for the Customer’s order.

Upon delivery of the items, YouthFu Online shall provide the Customer with an invoice specifying the total price for the items.

PAYMENT

Payment for Products ordered through YouthFu Online can be made with all major credit cards and online banking platforms.

If the Customer’s credit card is declined by its financial institution, YouthFu Online reserves the right to refuse delivery of Products to its Customers.

YouthFu may change the method of payment for the online orders at any time and such changes may be notified to the Customer via e-mail, phone call, or by placing notice on YouthFu Online internet site.

DELIVERY POLICY

YouthFu shall aim to process orders received within 48 hours. Processing time may vary for purchases made during peak periods, over the weekend or on public holidays.

Customer is expected to receive the products in 3 days time, however YouthFu shall not be liable of any delay in delivering the products ordered by you which due to reasons which is beyond YouthFu’s control which includes but not limited to bad traffics and weather conditions and etc.

YouthFu shall not be held responsible if a delivery arrives late due to any circumstances impacting the availability of the courier service. In the event of a non-delivery, please contact YouthFu at youthfuofficial@gmail.com or via phone +6017-4147839 (Mon-Sat, 9:00 AM – 6:00 PM).

YouthFu can be delivered to all states in Malaysia.

VARIATION / CANCELLATION OF ORDER

The Customer shall not make any amendment or cancellation once his/her order has been placed.

Subject to the Customer’s consent, YouthFu may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.

If there is no prior consent from the Customer for a substitution, then no substitution shall be made. Under this circumstances, YouthFu shall make full refund to the Customer as per the Return Policy.

PROPERTY RISK

All risk in the Products shall pass to the Customer upon delivery to the Customer’s delivery address but YouthFu shall retain title to the Products until such time as payment for the Products has been effected.

RETURNS, EXCHANGES & REFUND POLICY

Returns, exchanges are NOT ACCEPTED, however refunds are accepted under certain circumstances.

However, an exchange may be allowed under the circumstances the item(s) was/were received faulty. The Customer must email YouthFu at youthfuofficial@gmail.com with the order number and pictures of proof. The Customer should not send the purchase back before getting a reply from YouthFu. If the exchange request is approved, the Customer shall return the unused faulty item(s) in the original packaging to YouthFu and YouthFu will ship a replacement order to the Customer without any additional costs. A refund is only allowed under the circumstances the item(s) ordered is/are no longer available or out of stock. YouthFu’s return, exchange & refund policy lasts 14 days. If 14 days have gone by since the Customer made the purchase, no return, exchange or refund requests under any circumstances will be entertained.

Photographs/designs of the products and packaging are provided on this site to help the Customer to recognize the products. However, the product pictures/designs may be revised and improved as and when necessary without notice.

YouthFu shall use its best efforts to ensure that orders are correctly delivered. Should there be any discrepancy, please email to YouthFu at youthfuofficial@gmail.com by the next working day.

LIABILITY

The liability of YouthFu whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of YouthFu obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.

YouthFu shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall YouthFu be liable for any damage or loss caused by the Customer’s servants, agents, buyers or other persons whatsoever.

The Products shall be accepted by the Customer entirely at the Customer’s risk.

INTELLECTUAL PROPERTY

YouthFu owns the trademark, logos and service marks displayed on this site and/or in connection with the Products and Customers. The Customer is prohibited from using the same without the written permission of YouthFu or such other parties. The Customer shall not do anything to prejudice the rights of YouthFu.

VARIATION OF TERMS AND CONDITIONS

YouthFu reserves the right to amend the Terms and Conditions as and when necessary at its sole discretion. YouthFu may, but does not undertake to, notify the Customer of such changes. It is the Customer’s responsibility to review the Terms and Conditions prior to submitting any order and YouthFu shall have no responsibility to notify the Customer of any changes to the Terms and Conditions.

APPLICABLE LAW

These Terms and Conditions shall be governed by the laws of Malaysia and the Customer and YouthFu agree to submit to the jurisdiction.

PERSONAL DATA

The Customer authorises YouthFu to collect, retain and use personal information about the Customer for the following purposes:-

Undertaking any dealings or transactions with the Customer and providing continuous services to the Customer;

Assessing the Customer’s credit-worthiness;

Sending the Customer any advertising and/or promotional material;

Notifying Customers of special offers or new Products;

Notifying Customer of up-dates to this site;

The Customer is aware that in the event sufficient personal information is not supplied, or is not satisfactory to YouthFu then his/her application for registration to YouthFu Online may not be accepted.

The Customer is aware that any personal information supplied by the Customer will be retained by YouthFu and will be accessible to employees of YouthFu and other persons or corporate bodies engaged by YouthFu for or in relation to any of the purposes listed above, or to third parties and the Customer authorizes YouthFu to disclose all or any part of any personal information provided by the Customer to such third parties.

The Customer acknowledges that YouthFu shall retain all personal information supplied by the Customer and unless otherwise notified to YouthFu may continue to contact the Customer with marketing information even after the Customer’s registration is cancelled.

CONFIDENTIALITY

YouthFu shall not sell, rent or lease the Customer’s information to third party.

Personal data held by YouthFu relating to the Customer shall be kept confidential.

Any questions, comments, suggestions or information other than personal data sent or posted on this site, or any part of this site by the Customer shall deem to have voluntarily provided to YouthFu on a non-confidential and non-proprietary basis. YouthFu reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company.

YouthFu will disclose Customer’s personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:- Comply with legal process served on YouthFu or the site;

Protect and defend the rights or property of YouthFu ; and

USERNAME & PASSWORD

The Customer shall take responsibility for the safe-keeping of his/her login email ID and password.

The Customer is liable if his/her login email ID and password are used by an unauthorized person. The Customer shall release and indemnify YouthFu from any liability arising from the unauthorized use of his/her login email ID or password.

SAFETY OF PERSONAL DATA

All reasonable efforts are made by YouthFu to ensure that any personal data held by YouthFu is stored in a secure and safe place and no unauthorized access will be made by YouthFu to Customer’s browser.

LIMITATION OF LIABILITY

By accessing and using this YouthFu Online internet site, the Customer acknowledges and accepts that the use of the site is at the Customer’s own risk. YouthFu shall not be liable for any direct, indirect, incidental,

consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to use the site. Without limiting the foregoing: THIS SITE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT. YOUTHFU HAS NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THE SITE. YOUTHFU ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE SITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE SITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE SITE/CATALOGUE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE SITE.